Customers frequently think you only provide the products or services that they originally bought. Your customers’ needs change over time. It is important to let your customers know you are … Continued
Creating a positive impression of your company is critical to success. Your phone procedures and the impression your employees make when answering a call impacts whether callers want to do … Continued
There are so many different ways to market your business. The challenge is deciding which are best suited for your enterprise and where to invest your marketing funds and time. … Continued
Additional potential revenue streams exist in every business. They are hidden within the capabilities of the firm. The challenge is finding and turning them into new products and services. Most … Continued
Many companies say “employees are our most important assets.” They can also be important revenue contributors even if they are not sales people. How often do you review the capabilities … Continued
A company’s internal business processes can be turned into sales. There are a number of different approaches that organizations can use to turn this hidden capability into additional sales with … Continued
Social media is used increasingly by everyone. Social media can be used effectively by your business. Before deciding which social media platforms to use, you need to decide what business … Continued
Change is Constant Markets and customers’ business needs change. New technologies render old ways of doing business obsolete. As the economy fluctuates, customers have either more or less money to … Continued
For business owners, time is money. There are never enough hours in the day to accomplish everything. Here are several suggestions to help you make the most of your time and develop more … Continued
How do you build your business? Do it by the numbers. It may sound simple, but it’s hard work. Use numbers to track how your business is performing. They also help determine your … Continued
