Customers frequently think you only provide the products or services that they originally bought. Your customers’ needs change over time. It is important to let your customers know you are … Continued
Creating a positive impression of your company is critical to success. Your phone procedures and the impression your employees make when answering a call impacts whether callers want to do … Continued
There are so many different ways to market your business. The challenge is deciding which are best suited for your enterprise and where to invest your marketing funds and time. … Continued
Our businesses are continually impacted by external changes over which we have no control. I have had several recent conversations with clients and prospects that are reexamining their business models … Continued
Additional potential revenue streams exist in every business. They are hidden within the capabilities of the firm. The challenge is finding and turning them into new products and services. Most … Continued
Many companies say “employees are our most important assets.” They can also be important revenue contributors even if they are not sales people. How often do you review the capabilities … Continued
Increasing sales and profits over last year is an annual goal of all businesses. The challenge is how. Analyze last year. Many business owners and individuals analyze last year’s performance. … Continued
The internet is providing new ways to expand your business. I recently asked noted author and authority on virtual communications, Wayne Turmel, to provide several examples of companies that have turned virtual communication … Continued
Social media is used increasingly by everyone. Social media can be used effectively by your business. Before deciding which social media platforms to use, you need to decide what business … Continued
Upgrades and add-ons grow your business. Find products or services that complement and add value to your main product or service. What products and services can accompany your main sales … Continued
